*Update at the bottom*
I have so much stuff to post but I’m just too aggravated, please please forgive me…
This started last night, I call it at 9:45 p.m. fifteen whole minutes before they “close”. All the associates were helping other travelers, or so the message said so I was on hold, finally there’s a couple of weird beeps and “have a magical day” *hangup*
I was so mad! I don’t think of been that mad even when I nick myself shaving!! Fast forward to this morning, my mom and husband are calling me off the hook to make sure I’m up to deal with all this as I’m already on the phone with Disney. Like a good girl I woke up at 0657 to start calling but it doesn’t matter, I’ll be punished with the incessant *beeps* from their attempts to get through to me.
I get through quickly to Disney travel this time, go through ALL My info, what I have, what I want, etc… they tell me that they can’t change existing reservations, call back in a few hours, the system is being upgraded!! WHAT!?! you’ve got those commercials going full blast with no mention of system upgrades right on the day I need to call. Oh yeah, that’s for the people you still care about, the ones who haven’t laid down that deposit!
I need to change my reservation so I can change the airfare because it’s already gone up $40/person since last night!!
930 I call back, systems still down, can’t make changes to existing reservations but they can make a new reservation for the room, at least I’ll have a room but they won’t guarantee that we can get the free Disney Dining Plan which is what makes it worth it. The new time to call is 1130…
1130 I call once again… straight to the point, our system is down, call back at 130 p.m. I’ve wasted this gorgeous day dealing with all this! not to mention JetBlue selling out the cheap fares.
I so considering cancelling everything and getting my money back! I’ll live blog my next Disney World Travel call at aproximately 1:28 p.m. est
*Update* I finally got through, changed our hotel reservation and bought tickets on JetBlue. I also did 2 sessions of Taebo yesterday and participated in a #gno on twitter. Not without going through a meltdown yesterday first but it’s done, now on to the reviews…